Privacy Policy for Northern Springworks

Last Updated: July 4, 2025

Your privacy is critically important to us. At Northern Springworks, accessible from https://northernspringworks.com.au, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Northern Springworks and how we use it.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our service to you.

1.1 Personal Information You Voluntarily Provide To Us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

Contact Data: Your name, email address, phone number, and mailing address.
Correspondence: Any information you provide when you contact us directly (e.g., through our contact forms, email, or phone).

1.2 Information Collected Automatically (Non-Personal Information)

When you visit, use, or navigate the website, we may automatically collect certain information. This information does not specifically reveal your identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.

This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes to improve our services and user experience.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website.
Improve, personalize, and expand our website.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
Send you emails or other communications (if you have opted-in).
Find and prevent fraud.
Comply with legal obligations under the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

3. Cookies and Tracking Technologies

Like any other website, Northern Springworks uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

What are cookies? Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide reporting information.

How we use cookies:

Essential Cookies: These cookies are strictly necessary to provide you with services available through our website and to enable you to use some of its features (e.g., remembering your form inputs).
Analytics Cookies: We may use Google Analytics to collect information about how users interact with our website, such as which pages are visited most often and where visitors come from. This helps us understand website traffic and improve our site. Google Analytics uses cookies to collect this information. You can find more information about Google Analytics’ privacy practices here.
Functionality Cookies: These cookies allow our website to remember choices you make (e.g., your language preferences) and provide enhanced, more personal features.

Managing Cookies: You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. Please note that disabling cookies may affect the functionality of this and many other websites that you visit.

4. Disclosure of Your Information

We may share your information with third parties in the following situations:

Service Providers: We may employ third-party companies and individuals to facilitate our website (e.g., hosting, analytics services). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your Personal Information in the good faith belief that such action is necessary to:
- Comply with a legal obligation (e.g., a court order or subpoena).
- Protect and defend the rights or property of Northern Springworks.
- Prevent or investigate possible wrongdoing in connection with the website.
- Protect the personal safety of users of the website or the public.
- Protect against legal liability.
Business Transfers: If Northern Springworks is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice.

5. Security of Your Information

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

6. Your Australian Privacy Rights (Australian Privacy Principles – APPs)

Northern Springworks is committed to complying with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). These principles govern how we collect, use, store, disclose, and manage your personal information.

Under the APPs, you have the right to:

Access Your Personal Information: You have the right to request access to the personal information we hold about you. We will provide you with access to your information within a reasonable timeframe, subject to certain exceptions.
Correct Your Personal Information: If you believe that any personal information we hold about you is inaccurate, out-of-date, incomplete, irrelevant, or misleading, you can request us to correct it.
Anonymity and Pseudonymity: Wherever it is lawful and practicable, you have the option of not identifying yourself, or of using a pseudonym, when dealing with us.
Opt-Out of Direct Marketing: You can opt-out of receiving direct marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.

7. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Northern Springworks does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, your privacy rights, or if you wish to make a complaint, please contact us:

Northern Springworks

Email: info@northernspringworks.com.au
Phone: 08 85226122
Address: 4 Prescott Crescent Gawler Belt SA 5118

We will respond to all legitimate requests within a reasonable timeframe.